***Please Note the work hours for this position are Wednesday thru Friday 8:00am – 4:00pm, Saturday and Sunday 9:00am -5:00pm, Off Monday and Tuesday***

Job Title: Victim Specialist IV/PFA (#395)

Reports to: Director/Administrative Supervisor of Victim Witness

Level: Entry/Union/Full-Time

Salary: $57,811

Grade/Step 14E

Location: 2650 S California/Leighton Courthouse

Bureau: Administrative Services

Application Deadline: July 12, 2025

General Description:

In compliance with state and national statutes governing victims’ rights, the Victim Specialist will provide victims with services under four broad categories of: Information/Education, Emotional Support, Safety and Concrete Services.

Working Environment: Work Hours: Wednesday thru Friday 8:00 – 4:00pm.

Saturday and Sunday 9:00 -5:00, Off Monday and Tuesday

Physical Requirements:

Medium Work: The position requires the ability to stand or walk frequently, often for extended periods. You may need to lift, carry, push, or pull objects weighing up to 20 pounds regularly, and occasionally heavier items. The job may also involve a significant amount of walking or standing relative to sedentary roles.

Duties/Responsibilities:

• Serve as a liaison between the victims, witnesses, and other personnel of the State’s Attorney’s Office
• Provide victim services falling under the broad categories of: Information/Education, Emotional Support, Safety, and Concrete Services
• Educate victims of their statutory rights under Illinois law
• Work in compliance with Illinois Victims’ Rights Laws and the Pre-trial Fairness Act
• Intervene in crisis situations, develop safety plans, and operate in cooperation with allied partners
• Problem solve with peers, supervisors, Assistant State’s Attorneys, and allied professionals
• Maintain current information on cases and work daily with supervisors and team members to plan for case actions and potential emergencies
• Maintain statistics, databases and provide monthly reports regarding activity
• Communicate program guidelines to CCSAO personnel as well as victims and witnesses
• Potential travel between locations and in the field for interviews and victim support
• Interacts regularly with victims and witnesses of crime, many of whom are in high-risk situations
• Interacts regularly with State’s Attorney’s Office employees and personnel of outside agencies
• Work a flexible schedule based on the needs of the unit
• Maintain confidentiality of information and systems
• Perform additional duties and responsibilities as assigned

Qualifications:

Required

• Five years + experience within the Victim Witness or related program will be considered in lieu of a bachelor’s degree. Assignment to specialty areas such as DV/SA, LGBT/Hate Crimes, and relocation require specialized training in these areas in addition to two years’ experience in related field.
• The candidate must be an empathetic listener with knowledge of the rights of victims as defined by state and national law.
• Must have the ability to multi-task and possess excellent grammar, organizational and communication skills.
• The candidate must be able to work flexible hours.
• Proficiency in Microsoft Word applications required.

Preferred

• Bachelor’s degree in a relevant program (i.e., social work; counseling or criminal justice etc.) preferred

Equal Employment Opportunity

EEO Message: The Cook County State’s Attorney’s Office (CCSAO) is an equal opportunity employer, which seeks to recruit, develop, and retain the most talented people from a diverse candidate pool. The CCSAO does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, sexual orientation, gender identity, gender expression, and any other characteristic protected by federal, state, or local law. Upon request, the CCSAO will provide reasonable accommodation for qualified individuals due to a disability or pregnancy. The EEOP report can be found on our website at www.cookcountystatesattorney.org.